Privacy Policy & Term and Conditions

These Terms & Conditions (“Terms”) govern the relationship between Elite Travel Experiences (“we,” “us,” or “our”) and any person or entity (“you” or “Traveler”) purchasing or participating in curated small-group trips with private drivers in Japan (the “Services”). 1.2 By booking or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

• “Traveler” means any person who makes a booking or participates in a trip arranged by Elite Travel Experiences.
• “Services” includes, but is not limited to, travel planning, arranging accommodations, private drivers, guided tours, and related travel activities.
• “Trip” refers to any specific itinerary, tour, or travel package arranged by Elite Travel Experiences.

3.1 Reservation Process

• To reserve a spot on any trip, you must complete the required booking form and pay the deposit (if applicable) or full payment.
• Bookings are subject to availability and are confirmed only upon receipt of the required payment and our written confirmation.

3.2 Deposits & Final Payments

• A non-refundable deposit of a specified amount or percentage (as stated in the trip information) may be required to secure your booking.
• Final payment deadlines vary per trip. If payment is not received by the due date, Elite Travel Experiences reserves the right to cancel your booking and retain any deposits paid.

3.3 Methods of Payment

• We accept payment via major credit cards, bank transfers, or other methods specified on our website.
• Any transaction fees (e.g., credit card fees, bank transfer fees) are the Traveler’s responsibility unless otherwise stated.

4.1 Prices

• Trip prices are generally quoted in Euros or another currency as indicated.
• Prices are subject to change due to fluctuations in currency exchange rates, fuel surcharges, taxes, or supplier costs, although we strive to maintain published prices whenever possible.

4.2 What’s Included

• All inclusions are specified in the trip itinerary: accommodations, private driver services, excursions, some hotels may include breakfast, or other items as explicitly stated.
• Any item not listed as “included” in the trip itinerary is the Traveler’s responsibility.

4.3 What’s Not Included

• International flights to and from Japan (unless otherwise stated).
• Travel insurance, passport/visa fees, personal expenses, optional activities, and meals not specified in the itinerary.
• Gratuities for drivers, guides, or hotel staff (unless stated otherwise).
• Meals unless otherwise indicated.

6.1 Insurance Requirement

• We highly recommend that all Travelers purchase comprehensive travel insurance that covers trip cancellation, medical expenses, personal liability, and baggage loss.
• Travelers are responsible for verifying that their insurance coverage is adequate for the entire duration and activities of their trip.

7.1 Passport & Visa

• Travelers are responsible for ensuring they have valid passports (with sufficient validity and blank pages) and any required visas or entry permits for Japan.
• We are not liable for any expenses, refunds, or trip cancellations resulting from failure to obtain the necessary travel documents.

7.2 Health & Fitness

• Travelers must be in suitable health to undertake the trip.
• Any medical conditions or special requirements must be disclosed at the time of booking.
• We are not responsible for any medical expenses or inconvenience that may arise during the trip.

8.1 Traveler Conduct

• You agree to adhere to local laws and respect local customs and culture.
• We reserve the right to remove any Traveler from a trip if their behavior is deemed disruptive, abusive, or dangerous to themselves or others.

8.2 Child Policy

• Children under the age of 18 must be accompanied by a parent or legal guardian at all times.
• We may have age restrictions on certain tours or activities, stated in the trip details.

9.1 Third-Party Suppliers

• Elite Travel Experiences acts as an agent when arranging transportation, accommodations, and other services provided by third-party suppliers. We do not own or operate these suppliers and are not liable for any acts or omissions, negligence, or default of these suppliers.

9.2 Travel Risks

• Travel involves inherent risks (e.g., weather events, political instability, pandemics, accidents). By booking, you acknowledge and accept these risks.
• We are not liable for personal injury, property damage, delay, or financial losses arising from such risks, except to the extent required by law.

9.3 Maximum Liability

• Our liability for any claim related to the provision of Services is limited to the amount you paid for that trip.

• We are not liable for failure to perform any obligation if prevented or delayed by acts of God, natural disasters, pandemics, strikes, war, civil unrest, government actions, or any event beyond our reasonable control.
• In such circumstances, we reserve the right to postpone, alter, or cancel the trip.

• We collect personal information necessary for booking, arranging travel, and providing you with relevant services.

Our use of personal data complies with applicable privacy laws. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

• If you have any complaints during your trip, please notify us as soon as possible so we can attempt to resolve the issue promptly.
• Any disputes arising out of or in connection with these Terms will be governed by and construed in accordance with the laws of the jurisdiction in which Elite Travel Experiences is registered.
• You agree to first attempt to settle any dispute through good-faith negotiations.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website and apply to bookings made after the posting date.